Isimemezelo se-Playcom
I-Playcom, iplatfomu yokuxhumana nabadlali esebenzisa i-AI eklanyelwe abasebenzisi be-iGaming, isukume ngokusemthethweni njenge-Playcom OÜ, inkampani yase-Estonia emelela ukuphinda ukubizwa okuqondile kweplatfomu ye-Yola—ibhrendi yasekuqaleni eyathi yokuqala yaletha ubuchwepheshe be-Playcom emakethe. Inkampani entsha nobunikazi bebhrendi bayo babonisa ngcono ukugxila okuyingqayizivele kwe-Playcom ekuguquleni indlela abasebenzisi be-iGaming abaxhumana, bagcine, basekele abadlali ngayo ngelixa iplatfomu yokuxhumana ehlanganisa i-AI nobonyanga abaphilayo ihlanganiswe ngokuphelele.
Igama elisha, umsebenzi ogxilile
Ukuphinda ukubizwa ukusuka ku-Yola kuya ku-Playcom kubonisa ushintsho olucwangcisiwe ukuya ekubeni nomkhakha we-AI we-iGaming ne-helpdesk. Nakuba kukhona abanxenyekeleyo emakethe ebanzi yamava ekhasitoma we-AI, akekho ogxila kuphela ku-iGaming. I-Playcom izihlukanisa njengeplatfomu yokuxhumana ehlanganisiwe ngokuphelele ehlanganisa ama-AI agents nobonyanga abaphilayo ohlelweni olulodwa, ihlanganiswa nayo yonke i-app yokuthumela imiyalezo ebalulekile ne-webchat kuyilapho isekela umyalezo wombhalo, izwi, ne-email. Iplatfomu inesuite yomnyanga ophilayo neyokuphatha ehola umkhakha, ukuqeqeshwa kwe-AI kwe-iGaming, ukusekela ngezilimi eziningi okubanzi, ukuphatha abadlali be-VIP, amathuluzi okudlala okunesibopho, nokuhlanganiswa okuphelele nezinhlobo zokusebenza ze-backoffice zabasebenzisi.
"Lapho saqala ukwakha le platfomu, sabona abasebenzisi belwa nezinxazululo ze-AI ezijwayelekile ezingazange ziqonde izingcoco zokubheja imidlalo, ukudlala kwekhasino, noma ukuziphatha kwabadlali," kusho u-Andrew Matlock, umsunguli we-Playcom. "I-Playcom yakhiwa ukusuka phansi kuya phezulu nge-iGaming, nezinombolo zonke ziklanyelwe ngokubambisana nabakhasitoma bethu abasebenzisi. Ukuphinda ukubizwa kubonisa ukuvela kwethu kusukela emikhiqizweni yasekuqaleni kuya kuplatfomu efungiselelwe ngesilinganiso—iphatha izigidi zokuxhumana kuyilapho isiza abasebenzisi ukwenza ukusekela ngokuzenzekelayo, ukuphucula ukugcinwa, nokwandisa emakethe amasha."
I-Playcom yakhiwe ukusuka phansi nge-iGaming, yonke into eyenziwe yayilwe ngokubambisana nabathengi bethu abaqhubi.
— Andrew Matlock, Umsunguli we-Playcom
Ushintsho olungathinteli abakhasitoma abakhona
Kubakhasitoma be-Yola abakhona, ushintsho kuya ku-Playcom uklanyelwe ukuba lungathinteli. Iplatfomu nayo yonke i-API ihlala isebenza ku-v3.playcom.ai ne-v3-api.yola.ai, nokudluliselwa kwesikhathi esizayo ku-playcom.ai kuhlelelwe ngesaziso esanele nenqubo yokushintsha elulutho. Yonke ukusebenza okukhona, ukuhlanganiswa, namazinga esevisi ahlala engashintshile, okuqinisekisa ukuqhubeka kwabasebenzisi abakhe imisebenzi yabo yokusekela abadlali eplatfomini.
Ukuphinda ukubizwa kuza ngesikhathi abasebenzisi be-iGaming bebhekana nengcindezi ekhulayo yokunikeza ukusekela olugxilile, ngezilimi eziningi ngesilinganiso kuyilapho baphatha izindleko zokusebenza nokugcina ukuthobela imithetho. Ukusebenza kwemakethe kuhambisa abasebenzisi ukuya ezinxazululweni eziqonda izimfuno ezikhethekile zokubheja imidlalo nokusebenza kwekhasino—kusukela ekubambiseni amavolumu emicimbi ephambili kuya ekuphatheni ubudlelwane be-VIP nokuqinisekisa ukuthobela kokudlala okunesibopho emazweni amaningi. Njengoba i-Playcom andisa ukufinyelela kwayo, iplatfomu isebenzela nabahlinzeki beplatfomu yekhasino, abahlinzeki bobuchwepheshe, abalawuli, nabanye ababandakanyekayo ku-ecosystem ye-iGaming abadinga amandla okuxhumana nge-AI aqonda umkhakha.
Yakhelwe ukusebenza kwe-iGaming yomhlaba wonke
Ukuhlanganiswa kwe-Playcom OÜ e-Estonia kuhambisana nesisekelo sabo sabakhasitoma be-iGaming abaphambili e-Asia, eMpumalanga eMpophoma, eYurophu, nase-Afrika—izifunda lapho abasebenzisi bedinga amandla okuxhumana asebenzayo, ukuthobela imithetho, nokusekela ngezilimi eziningi. Ukugxila kwenkampani ekuxhumaneni nabadlali kuyibeka ukuthi ithathe isidingo esikhulayo sezinxazululo ezisebenzisa i-AI eziqonda ukusebenza okukhethekile kokubheja imidlalo, ukudlala kwekhasino, nokugcinwa kwabadlali, kuyilapho i-architecture ye-platfomu ivumela ukwandisa ukusebenzela i-ecosystem ye-iGaming ebanzi.
Ngezinsiza ezinikezelwe, ukuthuthukiswa kwemikhiqizo okugxilile, nolwazi olujulile lwomkhakha olubonakaliswe ngokusebenzisa ngempumelelo nabasebenzisi abakhulu, i-Playcom imiselwe ukuba yiplatfomu ephambili yokuxhumana esebenzisa i-AI emkhakheni we-iGaming womhlaba wonke.